Welcome to our Frequently Asked Questions page. Many of the questions we receive regarding help messages are answered here. Please check these questions first before submitting a help ticket.

3 Most Recently Added Questions

•   I no longer stitch on linens and evenweaves and linens, are there enough designs in the mag for aida only stitchers? (Added 03/22/2009)
•   I have been given a one year subscription card as a gift. How do I use it? (Added 02/24/2009)
•   I've lost track of when my subscription expires and wonder if you can please tell me when it does. (Added 02/13/2009)

5 Most Popular Questions

•   I missed a back issue. How do I get access to it again? (Viewed 2030 times)
•   I have a subscription. Why has the previous issue gone from my account? (Viewed 1861 times)
•   As a subscriber, am I allowed to make a working copy of a pattern, or do I need to stitch the original pattern from the magazine? (Viewed 1761 times)
•   Do we receive hardcover magazines through the mail or is this subscription email only? (Viewed 1647 times)
•   Are the pictures of the finished products in your magazine in color, or is everything in black and white? (Viewed 1618 times)

Back Issues (19)

Questions about accessing and purchasing back issues.

Emails (9)

Questions about receiving our emails and changing your email address.

Logging In (7)

Questions about logging in and passwords.

New Subscribers (25)

Commons questions for those thinking about subscribing

Other (14)

Payment (28)

Questions about payment problems, new subscriptions and renewals.

Printing the Magazine (5)

Questions about printing magazine files.

Viewing the Magazine (16)

Questions about downloading, viewing and opening the magazine files.

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